Q.   How do I set up or open an account ?

A.   To set-up your pre-paid account with us, all you have to do is to send us an email with your company name, business address, type of protocol, codec and IP address you will be sending calls from. We will setup your account and send you a confirmation email with the payment options. There is a minimum 100 dollars deposit to open an account.

Q.   What payment methods are available ?

A.   We accept all major Credit cards (Visa, MasterCard, Discover, American Express).     Also we accept debit or credit card through PayPal. Other methods of payment we accept: Wire Transfer, Moneybookers, Account-2-Account Transfer.

Q.    How do I check my account balance ?

A.   Once you login into your "My Account" portal, click on the "Call Details" button. This will take you to the Account page where you will be able to see your call activities and account balance at the bottom of the page. You can also add credit through your account.

Q.    Is there any special rules for wholesale Accounts ?

A.   We will reserve always certain amount of money out of your account. And this will vary account to account! But it is usually the money, worth of 10 dollars.

Q.    Do I need a PIN and a password ?

A.   When you sign up, you will be asked for your preferred username and password. If this username is available, we will create your account with this username and password.